Shipping and handling costs


When you place an order, we appreciate the delivery and delivery dates based on the availability of your items.

We ship within 24-48 hours. Wait between 7 and 23 days for delivery in the US UU And between 7 and 25 days for the rest of the world. In most cases, you will get your items sooner than expected and, sometimes, it depends on your destination. Your patience is really appreciated. You can contact us at any time if you have any questions regarding your purchase at Hola@LatinoAmericanShop.com.


Keep in mind that the shipping costs of many items we sell are based on weight. The weight of such item can be found on the details page. To reflect the policy of the shipping companies we use, all weights are rounded to the nearest full pound.

Return guarantee:

You are responsible for paying your own shipping costs to return your items. Shipping costs are not refundable. You can return most of the new unopened items within 14 days after delivery for a full refund.


Please do not return your purchase to the manufacturer.

Refunds (if applicable)
Once your return is received and verified, we will send you an email to inform you that we have received your returned product. We will also inform you of the approval or denial of your refund.

If approved, your refund will be processed and a loan will automatically be applied to your credit card or original payment method, within a certain number of days.

Late or missing refunds (if applicable)
If you have not received a refund yet, check your bank account again.
Then, contact your credit card company, it may take a while until your refund is officially known.
Continue contacting your bank. There is often a bit of processing time before a refund is posted.
If you have done all this and have not yet received your refund, please contact us at: Hola@LatinoAmericanShop.com


Sales item (if applicable)
Only regular and sales items can be reimbursed. Unfortunately, free items can not be refunded.

Exchange (if applicable)
We only replace the items if they are defective or damaged. If you need to change it for the same article, send us an email to: Hola@LatinoAmericanShop.com.


You should expect to get your refund within four weeks of returning the item, but in many cases you will get a faster refund. This period includes the length of time we receive your return from the sender (5 to 10 business days), the time it takes us to process your return as soon as we receive it (3 to 5 business days). For which your bank needs to process our refund request (5 to 10 business days).